MatleyCore

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Privacy Policy

Established 2026

Privacy Policy

MatleyCore Privacy Policy

Last Updated: June 2026

Introduction

MatleyCore ("MatleyCore," "we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of the information entrusted to us by organizations and authorized users.

This Privacy Policy describes the information we collect, how it is used, how it is protected, and the choices available to organizations and users regarding their information.

By using MatleyCore, you agree to the practices described in this Privacy Policy.

Information We Collect

MatleyCore may collect and store information necessary to provide training management, evaluation, reporting, scheduling, administrative, and related services.

Information may include:

User account information
Names and contact information
Employee or member profile information
Training records
Schedules and assignments
Evaluations, reports, assessments, and observations
Tasks, checklists, and workflow records
Uploaded documents, files, and resources
Organization settings and configurations
System usage and audit information

The specific information collected is determined by the organization using the platform.

How Information Is Used

Information is used solely to operate, maintain, improve, and secure the platform.

Examples include:

Managing user accounts and permissions
Supporting training and evaluation programs
Generating reports and documentation
Managing schedules and assignments
Tracking tasks and workflow completion
Maintaining audit and activity records
Providing technical support
Protecting system security and integrity

MatleyCore does not sell personal information to third parties.

Data Ownership

Organizations retain ownership of the data they create, upload, and manage within MatleyCore.

MatleyCore acts as a software provider and data processor for information stored within the platform.

Organizations are responsible for determining how information is collected, managed, retained, and deleted in accordance with their policies and applicable laws.

Data Security

Protecting customer data is a core priority of MatleyCore.

The platform is hosted using infrastructure provided by Amazon Web Services (AWS), one of the world's leading cloud computing providers. AWS maintains extensive physical, network, and operational security controls designed to help protect customer data and ensure service reliability.

MatleyCore utilizes reasonable administrative, technical, and organizational safeguards that may include:

Secure cloud hosting on AWS infrastructure
Encrypted HTTPS/TLS communications
Role-based access controls
Organization-level data separation
Password protection and authentication controls
Audit logging and activity tracking
Secure backup and recovery procedures
Restricted administrative access
Ongoing security updates and maintenance

While no system can guarantee absolute security, MatleyCore takes commercially reasonable measures to protect information against unauthorized access, disclosure, alteration, or destruction.

Access Controls

Access to information within MatleyCore is restricted to authorized users based on permissions assigned by their organization.

Organizations are responsible for:

Managing user accounts
Assigning appropriate permissions
Reviewing access when personnel change roles
Disabling accounts that no longer require access

Data Retention

Information is retained according to the policies established by each organization.

Organizations may choose to archive, export, back up, or delete data as permitted by the platform and applicable law.

MatleyCore may retain limited technical records, logs, or backup information for operational, security, or legal purposes.

Third-Party Services

MatleyCore may utilize trusted third-party service providers to support operation of the platform, including hosting, storage, authentication, monitoring, analytics, and security services.

These providers may process information only as necessary to deliver the services they perform on our behalf.

Cookies and Technical Information

MatleyCore may use cookies, session tokens, local storage, or similar technologies to:

Maintain user sessions
Remember preferences
Improve platform performance
Support security features
Troubleshoot technical issues

These technologies are used solely to support operation of the platform.

User Responsibilities

Users are responsible for:

Maintaining the confidentiality of their credentials
Using the platform only for authorized purposes
Following organizational policies regarding data usage
Reporting suspected unauthorized access promptly

Changes to This Privacy Policy

MatleyCore may update this Privacy Policy from time to time.

Updated versions will be posted within the platform and will become effective upon posting unless otherwise stated.

Continued use of the platform after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

Questions regarding this Privacy Policy may be directed to the administrator responsible for operating the MatleyCore platform or to the organization providing access to the service.